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Limited Lifetime Warranty Installation and Manufacturer

Underwood Interiors, LLC, Limited Lifetime Installation Warranty

Underwood Interiors, LLC, d/b/a Bath Pro’s NW, (hereafter “Seller”), warrants to the original consumer purchaser (“Customer”) that the installed acrylic products will serve their specific purpose, without failure, under normal use, so long as the Customer follows the care and maintenance guidelines set forth by the manufactures BCI, Bella Stone™ and Milestone Bath Products and Seller. This warranty covers only those materials produced by BCI, Bella Stone™ and Milestone Bath Products and installed by Seller will be void if any other company or person installs said materials and/or modifies after installed by our factory trained installer. All other products will carry the normal manufacturer’s warranty for each product and not covered under installation warranty. Sealant aka caulking is NOT warranted for limited lifetime and only carries a one-year warranty from date of installation against mold, mildew, discoloration, cracking and pealing. When human and food spores are exposed to moisture and humidity the sealant becomes an ideal place for mildew to grow. Mildew often appears as a black, white or pink substance and can emit a foul odor. It’s important to clean mildew quickly before it spreads behind the sealant. If that happens, the sealant may need to be replaced after the limited one-year warranty expires from date of installation and will be charged at our hourly labor rate of $150.00 (2hr minimum) plus materials.

Any claim under this warranty must be accompanied by proof of purchase (original sales receipt) from the original Customer. In the event of a warranty claim, Seller reserves the right to partially repair, completely replace, or provide a full or partial refund, whichever Seller deems appropriate in its discretion. Seller shall be responsible only for repairs, replacements or full or partial refund (not to exceed the total amount paid for the product originally). Seller will not be responsible for any incidental or consequential damages. Any person who attempts to modify or adjust ANY part of the installation known or unknown VOIDS the Limited Lifetime warranty for Labor and Materials.

ANY CLAIM FILED BY THE CUSTOMER TO ENFORCE THE TERMS AND CONDITIONS OF THIS WARRANTY SHALL BE FILED IN THE STATE OR FEDERAL COURTS LOCATED IN CLARK COUNTY, WASHINGTON TO THE EXCLUSION OF ALL OTHER JURISDICTIONS. THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESSED OR IMPLIED, AND IS IN FACT THE ONLY WARRANTY OFFERED BY UNDERWOOD INTERIORS, LLC. UNDER NO CIRCUMSTANCES WILL UNDERWOOD INTERIORS, LLC. BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, DAMAGE TO PERSONAL PROPERTY, LOST PROFITS, LEGAL SERVICES AND LEGAL FEES, AND/OR LOSS OF TIME OR TRAVEL UNDER THIS WARRANTY. THIS WARRANTY EXPRESSLY EXCLUDES LOSS OF VALUE, LOSS OF USE, STIGMA AND DIMINUTION IN VALUE RELATED TO ANY COVERED FAILURE CLAIMED UNDER THIS WARRANTY. IN NO WAY SHALL THE TOTAL LIABILITY OF UNDERWOOD INTERIORS, LLC. EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR SERVICES PROVIDED AND/OR THE GOODS PURCHASED. THE CUSTOMER SPECIFICALLY WAIVES ALL IMPLIED WARRANTIES AND THE WARRANTY FOR FITNESS FOR A PARTICULAR PURPOSE AND/OR THE IMPLIED WARRANTY OF HABITABILITY. THIS WARRANTY GIVES THE CUSTOMER CERTAIN LEGAL RIGHTS. SOME STATES DO NOT ALLOW LIMITATIONS OF THE IMPLIED WARRANTIES OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. SUBJECT TO APPLICABLE LAWS THIS WARRANTY APPLIES TO ALL SUCH LIMITATIONS TO THE FULLEST EXTENT ALLOWED BY LAW. THE WARRANTY OBLIGATIONS OF BCI ARE VOID AND OF NO AFFECT IF THE CUSTOMER HAS FAILED TO PAY FOR ANY GOODS OR SERVICES. THIS WARRANTY ONLY EXTENDS TO THE PRODUCTS AS DEFINED HEREIN AND EXCLUDES ALL OTHER PRODUCTS, SERVICES OR LABOR THAT MAY HAVE BEEN PROVIDED TO YOU.

This warranty is void if installation is not completed by a certified Bath Pro’s NW Installer employed by Seller. Buyer agrees to All terms and conditions of this limited Lifetime warranty, express and implied.

BCI Acrylic Bath Systems, Inc. Limited Lifetime Manufacturer’s Product Warranty

LIMITED LIFETIME MANUFACTURER’S PRODUCT AND WORKMANSHIP WARRANTY BCI ACRYLIC, INC. an Illinois corporation d/b/a Prime Bath (“BCI”) manufacturer of the acrylic wall surrounds, shower floors/bases, replacement bathtubs, bath liners, shower liners and acrylic accessories (collectively referred to as “Product”) warrants to any residential purchaser of the BCI Product (“Customer”) that its Product will be free of material defects for as long as the residential Customer owns the real property (“Property”) where the BCI Product was installed. Customer may transfer this Warranty to a subsequent buyer of Customer’s residence. (“Warranty Transfer”) A Warranty Transfer will only be effective if made within 2 years of the Product Installation and/or the Customer has not engaged in conduct that would void the Warranty. THIS WARRANTY EXCLUDES ANY WARRANTY FOR CLAIMS RELATING TO THE INSTALLATION/LABOR OF BCI PRODUCTS. THIS WARRANTY IS FOR PRODUCT DEFECTS ONLY. BCI DOES NOT WARRANT ANY NON-BCI MANUFACTURED PRODUCTS SUCH AS FAUCETS, SHOWER HEADS, DOORS, GRAB RAILS, AND/OR STOPPERS. BCI warrants that the surface of the Product will not materially fade, yellow, crack, bubble, or peel under normal use and when cared for under the guidelines set forth by BCI. This warranty expressly prohibits the use of unapproved cleaners, and expressly excludes damage resulting from the use of same. In addition, this warranty is void if damage is caused by contact with any of the following: dyes, paints, inks, certain cosmetics, or cleaning agents, abrasive pads, pigments, certain foods, paint remover, fingernail polish remover, solvents or other chemicals, cigarettes or other sources of extreme heat, or abuse of any kind whether intentional or unintentional. Additional exclusions include escutcheon plates, valve handles, hand-held shower head hoses and other materials not manufactured by BCI (in which case the normal manufacturer’s warranty of each product applies). In the event of a failure of the Product, as a result of a material effect to the Product that is not caused by the Customer, BCI reserves the right to partially repair, completely replace, or provide a full or partial refund, whichever BCI deems appropriate in its sole discretion. Customers may make a warranty claim in writing with the BCI Dealer with which Customer originally contracted with. Upon notice to BCI of any warranty claim, BCI will take steps to assess the claim, determine a course of action and effectuate repair or other remedy under the terms of this warranty for covered Products. Any warranty work is subject to then current lead times and then current product availability. Should the BCI Dealer from which the Customer originally contracted for service is no longer in business, or should the Customer not be able to satisfactorily resolve a warranty issue with the BCI Dealer, the Customer should make a warranty claim in writing with BCI at: BCI ACRYLIC, INC. C/O CUSTOMER SUCCESS DEPARTMENT 1800 INDUSTRIAL DRIVE, LIBERTYVILLE, ILLINOIS 60048 800.963.8827 The invalidity of any provision of this warranty shall not invalidate the remaining provisions of this warranty. ANY CLAIM FILED BY THE CUSTOMER TO ENFORCE THE TERMS AND CONDITIONS OF THIS WARRANTY SHALL BE FILED IN THE STATE OR FEDERAL COURTS LOCATED IN COOK COUNTY, ILLINOIS TO THE EXCLUSION OF ALL OTHER JURISDICTIONS. THIS WARRANTY IS IN LIEU OF ALL WARRANTIES, EXPRESSED OR IMPLIED, AND IS IN FACT THE ONLY WARRANTY OFFERED BY BCI. UNDER NO CIRCUMSTANCES WILL BCI BE LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY OR CONSEQUENTIAL DAMAGES, DAMAGE TO PERSONAL PROPERTY, LOST PROFITS, LEGAL SERVICES AND LEGAL FEES, AND/OR LOSS OF TIME OR TRAVEL UNDER THIS WARRANTY. THIS WARRANTY EXPRESSLY EXCLUDES LOSS OF VALUE, LOSS OF USE, STIGMA AND DIMINUTION IN VALUE RELATED TO ANY COVERED FAILURE CLAIMED UNDER THIS WARRANTY. IN NO WAY SHALL THE TOTAL LIABILITY OF BCI EXCEED THE TOTAL AMOUNT PAID BY THE CUSTOMER FOR SERVICES PROVIDED AND/OR THE GOODS PURCHASED. THE CUSTOMER SPECIFICALLY WAIVES ALL IMPLIED WARRANTIES AND THE WARRANTY FOR FITNESS FOR A PARTICULAR PURPOSE AND/OR THE IMPLIED WARRANTY OF HABITABILITY. THIS WARRANTY GIVES THE CUSTOMER CERTAIN LEGAL RIGHTS. SOME STATES DO NOT ALLOW LIMITATIONS OF THE IMPLIED WARRANTIES OR CONSEQUENTIAL DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. SUBJECT TO APPLICABLE LAWS THIS WARRANTY APPLIES TO ALL SUCH LIMITATIONS TO THE FULLEST EXTENT ALLOWED BY LAW. THE WARRANTY OBLIGATIONS OF BCI ARE VOID AND OF NO AFFECT IF THE CUSTOMER HAS FAILED TO PAY FOR ANY GOODS OR SERVICES. THIS WARRANTY ONLY EXTENDS TO THE PRODUCTS AS DEFINE HEREIN AND EXCLUDES ALL OTHER PRODUCTS, SERVICES OR LABOR THAT MAY HAVE BEEN PROVIDED TO YOU.

Bella Stone™ and Milestone Bath Products Custom Bath Wall Warranty

Bella Stone ™ and Milestone Bath Products warrants products for the life of the product against defects in material and workmanship. Milestone Bath Products warrants that the surface will be free from cracking under normal use and when cared for under the guidelines set forth by Milestone Bath Products. These guidelines expressly prohibit the use of any abrasive cleansers and damage resulting from their use and any such use would therefore not be covered under the terms of this warranty. Since any fixture, including a new one, can be chipped or scratched by hard objects impacting the surface, we cannot warrant against this type of damage. In addition, the following items or conditions could damage the acrylic surface and therefore void this lifetime warranty: damage resulting from contact with dyes, paints, inks, certain cosmetics, or cleaning agents, abrasive pads, pigments, certain foods, paint remover, fingernail polish remover, solvents or other chemicals, cigarettes or other sources of extreme heat or damage resulting either directly from misuse or abuse, whether deliberate or unintentional. Improper installation, cutting, drilling or fastening into or onto wall systems, fading, yellowing, cracking where cut, peeling and chipping are specifically not covered. In the event of a failure of the acrylic surface under these terms, Milestone Bath Products reserves the right to partially repair, completely replace, or provide a full or partial material cost refund, whichever Milestone Bath Products deems appropriate in its discretion. This warranty is in lieu of all warranties, expressed or implied, and is, in fact, the only warranty in regard to wall surrounds offered by Milestone Bath Products This warranty will be extended to systems which are installed utilizing only installation materials purchased from Milestone Bath Products and will be void if any other installation materials are used. In any event, Milestone Bath Products shall be responsible only for repairs or a refund not exceeding the total amount originally paid for the Bella Stone™ system. Milestone Bath Products will in no way be liable for any losses, time, expenses, inconvenience, or incidental damage. This warranty does not cover installation and installation must be done by a Milestone Bath Products certified installer, or the warranty is voided. The installation warranty may be covered by the original installation company.

Cleaning and Care

Use only cleaning products whose labels state that they are safe for acrylic. We recommend the use of Milestone™ brand bath cleaner.  Harsh scrubbing or prolonged soaking will not be necessary. Avoid harsh chemicals and disinfectants. The use of cleaners not recommended for acrylic may cause serious damage. Repair or replacement made necessary by the use of inappropriate cleaners is not covered by the warranty. Always rinse any cleaning product off of the tub and wall surfaces immediately. Cleaners should not be allowed to remain on the acrylic surface for any length of time. Acrylic surfaces may require occasional polishing to remove hard water build-up and bring back the high-gloss shine. Products such as “Gel Gloss” are recommended for this purpose.

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